“Coaching and mentoring is now ongoing with a bid to leverage on and improve our staff strengths and capabilities. We have set standards of performance and adequately managing under-performance with the introduction of daily dashboards and rigorous daily activity reporting.“

“We have now taken our staff onboarding experience to another level. Our new staff are wowed by our speed in integrating new staff for high productivity.”

“We have now taken our staff onboarding experience to another level. Our new staff are wowed by our speed in integrating new staff for high productivity.”

“I also managed to engage with my team in as far as costs associated with training and Branch budgeting in HR terms is concerned. And this has helped my teams manage costs very well and given them a voice to positively engage and say NO where necessary.”

“One of the challenges I had in the region and that directly affected my deliverables was recruitment and after the discussions and the empowerment in that regard from the HR session, I have been able to close on almost 80% of my staff gaps and this has enabled me station the right people to the right jobs in the specific Branches that I run with. We simply embraced the whole aspect of initiating and recommending for recruitment purposes especially at the Business level.”